Returns & Exchanges Policy
At Corriente Saddle Company, we stand behind the quality of our craftsmanship and offer a 30-day return window for unused gear in its original condition. Whether it's a fit issue or a change of heart, we are committed to ensuring you and your horse have the right equipment.
Return Process
- 1.Initiate Your Request
Contact our customer service team via email or phone with your order number to receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the item in its original packaging, ensuring all tags are attached and the saddle or tack is protected from transit damage.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized shipping carrier location.
- 4.Inspection and Refund
Once our workshop inspects the returned item for wear, we will process your refund or exchange within 5-7 business days.